Collection and Use of Personal Data
What personal data do we collect
The information we learn from our customers helps us personalize and continuously improve your shopping experience. The following are the types of information we collect.
The data you provide: When you use our products and services or provide it to us in any other way (for example, you create an account, write a review, or participate in online surveys), we will receive and store any information you provide. You can choose not to provide certain information, but you may not be able to take advantage of many of our features. We use the information you provide to respond to your request, customize future shopping for you, improve our website, and communicate with you.
Data about payment: In order to enable payment when you make a purchase, we will collect personal data related to your purchase, such as your name, billing and shipping address, email address, phone number, credit card information and other identity verification information . This information will only be shared with third parties who help complete the purchase transaction. For example, fulfilling orders and processing credit card payments.
How we use your personal data
Operate, maintain and improve our website, products and services; customize your experience;
Respond to comments and questions and provide customer service;
Communicate related promotions, upcoming events and other news about products and services provided by us and our selected partners;
Protect, investigate and stop fraud, unauthorized or illegal activities;
To process orders or otherwise provide and deliver the products and services requested by you;
Process and deliver orders for other services;
Identify you as a user in your system;
Facilitate the creation and protection of your account on our network.
Disclosure of personal information
Information about customers is an important part of our business, and we do not engage in the business of selling them to others. We provide certain personal data to strategic partners who work with us to provide our products and services or to help us market products to customers. We will only share personal data with these companies to provide or improve our products, services, and advertisements; we will not share them with third parties for marketing purposes without your prior explicit consent.
We will not knowingly use our website to solicit any personal data or other information from anyone under the age of 18. If you are under 18 years old, you can only use Robesbuy.com with your parents or guardians
A cookie is a small text file that is saved on your computer or mobile device and restored from it when you subsequently visit. If you use our service, we will consider that you agree to the use of this cookie.
We use permanent cookies to save your choice of start page, if you choose "remember me" when logging in, it will be used to save your details.
When you use the product filtering function, we use temporary cookies to confirm whether you are logged in or whether you put products in your shopping bag.
We use both first-party and third-party cookie analysis tools to collect comprehensive or separate statistical data and user data to optimize our website and provide you with relevant marketing materials.
We also use third-party cookies for cross-site tracking so that we can provide you with marketing through other websites/channels.
Who can access your personal data?
The data sent to the third party is only used to provide you with the above-mentioned services. The analysis tools are used to collect statistical information, optimize our website, and provide you with relevant materials.
How long do we keep your data?
Robesbuy will not save your personal data. On your computer or mobile device, you can easily remove cookies using your browser. For guidance on how to handle and delete cookies, please check the "Help" option in your browser. You can choose to disable cookies, or let your computer or mobile device notify you every time a new cookie is received. Please note that if you choose to disable cookies, you will not be able to use all of our features.
>> Contact us for support, our business days are Monday to Friday. <<
Email: [email protected]
Phone: +1 2052181881
Customer Service Representative: Katherine
Address: Shili Industrial Park, Guandou Street, Jiujiang District, Wuhu City, Anhui Province, China