1. Transport Regions
We provide worldwide shipping. This shipping policy is for the United States.
2. Shipping Fee & Time
We provide 2 price shipping methods.
Freight is charged per item. For example, if there is one item in your order, the shipping fee is 9.9 USD; for two items, the shipping fee is 19.8 USD.
|Method||Price||Shipping Time||Courier company|
|7-10 Business Days||USPS|
|Express Delivery||$25 per item||3-7 Business Days||DHL/FedEx|
The time you receive the goods = processing order time (48h) + shipping time
Please understand that shipping times are not absolute. In case of peak order periods or bad weather, the shipping time may be delayed.
Some remote areas may have additional costs. If so, we will contact you before shipment.
3. Fill in the information
Please make sure that the information you fill in when placing the order is correct, especially the delivery address. Please specify the delivery address, if there is an apartment number, you need to add it. Otherwise it will affect your package delivery. Pay attention to check whether your city and postal code match. After the order is placed, once your package is sent, we will not be able to change the delivery address for you. If you need to modify the information, please contact us within 24 hours.
It is best not to fill in the PO Box address. Because commercial express cannot deliver to this address. If you only have a PO Box address, we can also ship it for you, but it will take at least 25 working days, no matter what kind of shipping you pay.
Tax is charged by Customs offices in destination country based on their rules and policies. customer is responsible to find out the situation in their country. Shipments from all of our warehouses are delivery duty unpaid. Therefore, If any, these charges must be paid by the customers.
You will receive an order confirmation letter after you place the order. You can reply to this email directly to get your tracking number. Or you can click Tracking Order to check by yourself according to your order number (eg RO22xxxxx). If you encounter any problems during the tracking process, please feel free to contact us.
>> Contact us for support, our working days are Monday to Saturday <<
Email: [email protected]
Phone: +1 2052181881
Customer Service Representative: Katherine
Address: 7101 S Adams St Ste 4 Willowbrook, IL
Zip Code: 60527