Returns and Exchanges

If you have any questions about receiving the goods, please contact us within 7 days. Our email address: [email protected]

Return and exchange process:

Contact us within 7 days

Inform the reason for the return, provide photo evidence

Customer service department approval

Return: after the approval, we will inform the customer of the mail information (we do not accept the customer after the sale of the goods without the approval). We will refund you after receiving the goods, and the arrival time will be between 7-15 days;

Exchange: After the approval, the customer will return the goods, and we will arrange for the goods to be re-shipped immediately after receiving the goods returned by the customer. And we will tell you the logistics information for reshipment.

Customer Service Department Email: [email protected] Welcome to communicate.


Company Name: Robesbuy Co.,Ltd

Email: [email protected]

Phone: (+86) 188-5545-0145

Customer Service Representative: Katherine

Address: Building 2, Huafa Technology Park, 68 Yangqiao Road, Shushan District, Hefei City, Anhui, China

If you have any questions, please contact us. We will reply your email within 24 hours on weekdays.